Cancellation Policy
Full Refund: For our tours, Cancellations made at least 24 hours before the scheduled tour or transfer date are eligible for a full refund.
No Refund: Cancellations made within 0 to 20 hours prior to the scheduled tour or transfer date will incur a 100% cancellation fee, and no refund will be provided.
Other tour operators’ tours may have different refund policies. Please review their policies carefully.
Refund Processing Time: Refunds will be processed within 5 to 7 business days after the cancellation request is received. Processing times may vary depending on your bank.
If you are unsure about a specific tour operator’s refund policy, please contact us for assistance.