Credit Card Information
We do not store any credit card information on our servers. – Your card information is securely processed through our payment gateway and is not stored or retained by us. By making a booking through our website, you agree to abide by these terms and conditions. We reserve the right to update or modify these terms at any time without prior notice.
Information We Collect
We collect personal information including:
- Name
- Phone number
- Email address
- Booking details (tour preferences, travel dates, transportation)
- Payment information (securely processed)
- Communication data (inquiries, feedback)
How We Collect Your Information
We collect data via:
- Booking and inquiry forms
- Phone, email, or in-person communication
- Newsletter subscriptions
- Cookies on our website
How We Use Your Information
We use your data to:
- Process and provide tours, transportation, and travel guide services
- Communicate with you regarding bookings and inquiries
- Send promotional offers (with your consent)
- Improve our services and website
Sharing Your Information
As a local tour company, we operate most of the tours and services directly, so your personal information is primarily kept within our company.
We work closely with trusted local tour operators to provide a wider range of experiences. Your information is only shared with these local tour operators if and only if you have booked a tour with them through us. In such cases, we provide the necessary details, such as your name and booking reference number, to the respective tour operator to facilitate your booking and ensure smooth service delivery.
We do not sell, rent, or share your personal data with any other third parties without your consent, except where required by law.
Cookies and Tracking Technologies
We use cookies to enhance your experience and analyze website traffic. You can manage cookie preferences via your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access or misuse.
Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review it regularly. Any significant changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
- Company Name: Valentine Tours Fiji
- Email: booking@fijivalentinetours.com
- Phone: +679 9231815
- Address: 55 Qanville Estate Nasoso, Nadi