{"id":3273,"date":"2025-06-12T23:09:21","date_gmt":"2025-06-12T23:09:21","guid":{"rendered":"https:\/\/fijivalentinetours.com\/tours\/fiji\/terms-and-conditions\/"},"modified":"2026-05-14T15:52:04","modified_gmt":"2026-05-14T03:52:04","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/fijivalentinetours.com\/tours\/fiji\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3273\" class=\"elementor elementor-3273\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60d6204 e-flex e-con-boxed e-con e-parent\" data-id=\"60d6204\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6d4bd5 elementor-widget elementor-widget-heading\" data-id=\"a6d4bd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03fe4ab elementor-widget elementor-widget-text-editor\" data-id=\"03fe4ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div dir=\"auto\" data-olk-copy-source=\"MessageBody\">Welcome to Valentine Tours! Please read these Terms and Conditions carefully before using our website or booking any tours. By accessing or using our services, you agree to be bound by these terms.<\/div><div dir=\"auto\">\u00a0<\/div><div dir=\"auto\"><strong>1. Acceptance of Terms<\/strong><\/div><div dir=\"auto\">By using Valentine Tours\u2019 website and services, you agree to comply with and be legally bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, please refrain from using our services.<\/div><div dir=\"auto\">\u00a0<\/div><div dir=\"auto\"><strong>2. Booking and Payment<\/strong><\/div><ul><li dir=\"auto\">All bookings are subject to availability.<\/li><li dir=\"auto\">A minimum payment of 50% is required in advance to secure your booking. The remaining balance must be paid in full before the day of travel.<\/li><li dir=\"auto\">We accept payments through the methods displayed on our website.<\/li><li dir=\"auto\">Prices are quoted in FJD\/USD and include applicable taxes. There are no hidden fees.<\/li><li dir=\"auto\">Additional charges may apply if the pickup location falls outside our standard service areas. We generally cover hotels in the Nadi area and the Coral Coast, depending on the tour. Please review the tour information carefully before booking and select the correct pickup option.<\/li><\/ul><div dir=\"auto\">\u00a0<\/div><div dir=\"auto\"><strong>3. Book Now Pay Later<\/strong><\/div><div dir=\"auto\"><ul><li dir=\"auto\" data-olk-copy-source=\"MessageBody\">Customers may choose our Book Now, Pay Later option to reserve a tour or activity.<\/li><li dir=\"auto\">Full payment must be made at least 1 month in advance of the tour or service date to secure the booking.<\/li><li dir=\"auto\">If payment is not received by the required deadline, the booking will be automatically cancelled without further notice.<\/li><li dir=\"auto\">Please note that some tours and activities are fast-selling and we strongly recommend booking and paying in advance to avoid disappointment.<\/li><li dir=\"auto\">If you choose the Book Now, Pay Later option, availability cannot be guaranteed until full payment has been received.<\/li><li dir=\"auto\">We will not be held responsible if your selected tour, activity, or preferred date becomes unavailable due to delayed payment.<\/li><\/ul><\/div><div dir=\"auto\">\u00a0<\/div><div dir=\"auto\"><strong>4. Cancellation and Refund Policy<\/strong><\/div><div dir=\"auto\"><p>Cancellations must be submitted in writing via email or through our website\u2019s contact form.<\/p><div dir=\"auto\"><strong>Refund Eligibility<\/strong><\/div><ul><li dir=\"auto\"><strong>Full refund:<\/strong> Cancellations made at least 24 hours before the scheduled tour or transfer date are eligible for a full refund.<\/li><li dir=\"auto\"><strong>No refund:<\/strong> Cancellations made within 0 to 20 hours before the scheduled tour or transfer date will incur a 100% cancellation fee; no refund will be provided.<\/li><li dir=\"auto\"><strong>Third\u2011party tours:<\/strong> Refund policies for tours operated by other providers may differ. Please review the operator\u2019s terms carefully before booking.<\/li><\/ul><p><strong>Processing Time<\/strong><\/p><ul><li>Approved refunds will be processed within 5 to 7 business days after we receive your cancellation request. Actual posting times may vary depending on your bank or payment provider.<\/li><\/ul><div dir=\"auto\"><strong>Unforeseen Circumstances<\/strong> (e.g., weather)<\/div><div dir=\"auto\">If Valentine Tours cancels a tour due to unforeseen circumstances, you may choose one of the following:<\/div><ul><li dir=\"auto\">\u00a0 Rescheduling to a new available date, or<\/li><li dir=\"auto\">\u00a0 An insurance letter issued for your claim with your insurer.<\/li><\/ul><\/div><div dir=\"auto\">\u00a0<\/div><div dir=\"auto\"><strong>5. Health and Safety<\/strong><\/div><ul><li dir=\"auto\">Travelers are responsible for ensuring they are physically and medically fit to participate in our tours.<\/li><li dir=\"auto\">Valentine Tours accepts no liability for injury, illness, or loss incurred during the tour.<\/li><li dir=\"auto\">Travelers must follow all safety instructions given by tour guides and staff.<\/li><\/ul><div dir=\"auto\">\u00a0<\/div><div dir=\"auto\"><strong>6. Liability<\/strong><\/div><ul><li dir=\"auto\">Valentine Tours operates most tours directly but may also sell tours conducted by other local operators.<\/li><li dir=\"auto\">We are not liable for any loss, damage, injury, or delay caused by events beyond our control (force majeure).<\/li><li dir=\"auto\">Our liability is limited to the amount paid for the tour.<\/li><\/ul><div dir=\"auto\">\u00a0<\/div><div dir=\"auto\"><strong>7. Intellectual Property<\/strong><\/div><ul><li dir=\"auto\">All content on the Valentine Tours website, such as Fleet &amp; Our travellers images, text, logos, and designs, is the property of Valentine Tours.<\/li><li dir=\"auto\">No content may be copied, reproduced, or used without prior written permission.<\/li><\/ul><div dir=\"auto\">\u00a0<\/div><div dir=\"auto\"><strong>8. Privacy Policy<\/strong><\/div><ul><li dir=\"auto\">Your personal information will be handled in accordance with our <a href=\"https:\/\/fijivalentinetours.com\/tours\/fiji\/privacy-policy\/\"><span style=\"text-decoration: underline;\"><strong>Privacy Policy<\/strong><\/span><\/a>, which is incorporated here by reference.<\/li><\/ul><div dir=\"auto\">\u00a0<\/div><div dir=\"auto\"><strong>9. Governing Law<\/strong><\/div><ul><li dir=\"auto\">These Terms and Conditions are governed by the laws of Fiji.<\/li><li dir=\"auto\">Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Nadi or Suva.<\/li><\/ul><div dir=\"auto\">\u00a0<\/div><div dir=\"auto\"><strong>Contact Us<\/strong><\/div><div dir=\"auto\">If you have any questions or concerns regarding these Terms and Conditions, please contact us:<\/div><div dir=\"auto\">\u00a0<\/div><div dir=\"auto\"><strong>Email:<\/strong>\u00a0<a title=\"mailto:booking@fijivalentinetours.com\" href=\"mailto:booking@fijivalentinetours.com\" data-ogsc=\"\">booking@fijivalentinetours.com<\/a><\/div><div dir=\"auto\"><strong>Phone:<\/strong> +679 9231815<\/div><div dir=\"auto\"><strong>Address:<\/strong> 55 Qanville Estate, Nasoso, Nadi, Fiji<\/div><div dir=\"auto\">\u00a0<\/div><div dir=\"auto\">Thank you for choosing Valentine Tours! We look forward to providing you with an unforgettable experience.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c4a80f e-flex e-con-boxed e-con e-parent\" data-id=\"2c4a80f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6baade3 elementor-widget elementor-widget-shortcode\" data-id=\"6baade3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t\t<style>.wpte-legal-documents{margin:0 0 32px}.wpte-legal-doc-row{display:flex;flex-wrap:wrap;margin:-16px -15px}.wpte-legal-doc-col{flex-basis:100%;max-width:100%;padding:16px 15px}.wpte-legal-documents-container p{margin:0}.wpte-legal-documents-container-link{display:block;width:100%;padding:100% 24px 24px;border:1px solid #011F271A;margin:0 0 30px;position:relative;align-items:center;transition:.3s}.wpte-legal-documents-container-link:hover{background-color:#efefef}.wpte-legal-documents-container-link img{vertical-align:top;max-width:calc(100% - 48px);max-height:calc(100% - 48px);position:absolute;top:50%;left:50%;transform:translate(-50%,-50%)}.wpte-legal-documents-container-link img.pdf-icon{max-width:150px;width:100%;height:auto}.wpte-legal-doc-title{font-size:18px;font-weight:600;margin:0}@media(min-width:768px){.wpte-legal-doc-col{flex-basis:50%;}}<\/style>\n\n\t\t\t<div class=\"wpte-legal-documents\">\n\t\t\t\t<div class=\"wpte-legal-doc-row\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpte-legal-doc-col\" style=\"flex-basis:50%;\">\n\t\t\t\t\t\t\t<div class=\"wpte-legal-documents-container\">\n\t\t\t\t\t\t\t\t<a data-src=\"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-content\/uploads\/wptravelengine\/wpte-legal-documents\/Business-Registration.jpg\" data-fancybox=\"wpte-legal-documents\" data-fancybox-buttons=\"[ 'prev', 'next' ]\" class=\"fancybox wpte-legal-documents-container-link\" href=\"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-content\/uploads\/wptravelengine\/wpte-legal-documents\/Business-Registration.jpg\" rel=\"fancybox\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"wpte-legal-documents-container-image\" src=\"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-content\/uploads\/wptravelengine\/wpte-legal-documents\/Business-Registration.jpg\" alt=\"Business Registration\" title=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<h5 class=\"wpte-legal-doc-title\">Business Registration<\/h5>\n\t\t\t\t\t\t\t\t<div class=\"wpte-legal-documents-container-description\">\n\t\t\t\t\t\t\t\t\t<p class=\"wpte-legal-document-description\" id=\"wpte-legal-document-content\"><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpte-legal-doc-col\" style=\"flex-basis:50%;\">\n\t\t\t\t\t\t\t<div class=\"wpte-legal-documents-container\">\n\t\t\t\t\t\t\t\t<a data-src=\"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-content\/uploads\/wptravelengine\/wpte-legal-documents\/Award-winner.png\" data-fancybox=\"wpte-legal-documents\" data-fancybox-buttons=\"[ 'prev', 'next' ]\" class=\"fancybox wpte-legal-documents-container-link\" href=\"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-content\/uploads\/wptravelengine\/wpte-legal-documents\/Award-winner.png\" rel=\"fancybox\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"wpte-legal-documents-container-image\" src=\"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-content\/uploads\/wptravelengine\/wpte-legal-documents\/Award-winner.png\" alt=\"Viator Award Winner\" title=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<h5 class=\"wpte-legal-doc-title\">Viator Award Winner<\/h5>\n\t\t\t\t\t\t\t\t<div class=\"wpte-legal-documents-container-description\">\n\t\t\t\t\t\t\t\t\t<p class=\"wpte-legal-document-description\" id=\"wpte-legal-document-content\"> <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions Welcome to Valentine Tours! Please read these Terms and Conditions carefully before using our website or booking any tours. By accessing or using our services, you agree to be bound by these terms.\u00a01. Acceptance of TermsBy using [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3273","page","type-page","status-publish","hentry","travel-monster-post","no-post-thumbnail","latest_post"],"_links":{"self":[{"href":"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-json\/wp\/v2\/pages\/3273","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-json\/wp\/v2\/comments?post=3273"}],"version-history":[{"count":24,"href":"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-json\/wp\/v2\/pages\/3273\/revisions"}],"predecessor-version":[{"id":10318,"href":"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-json\/wp\/v2\/pages\/3273\/revisions\/10318"}],"wp:attachment":[{"href":"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-json\/wp\/v2\/media?parent=3273"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}