{"id":2955,"date":"2025-05-10T05:35:47","date_gmt":"2025-05-10T05:35:47","guid":{"rendered":"https:\/\/fijivalentinetours.com\/tours\/fiji\/?page_id=2955"},"modified":"2025-08-21T17:44:20","modified_gmt":"2025-08-21T05:44:20","slug":"faqs","status":"publish","type":"page","link":"https:\/\/fijivalentinetours.com\/tours\/fiji\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t
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FAQ's<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t

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Frequently Asked Questions<\/mark><\/strong><\/h2>\n\n

Can I request a refund?<\/strong><\/p>\n\n

-Yes, if you cancel more than 24 hours before the scheduled tour or transfer, you will receive a full refund.<\/p>\n\n

– No, if you cancel within 0-20 hours before the scheduled tour or transfer, you will not receive a refund.<\/p>\n

Before booking your fiji trip with us, please check with our reservation team on the refund policy, as different tours may have different policies; our reservation team can confirm the policy for the specific tour you choose, though most tours follow the general policy stated above.<\/span><\/p>\n\n

Do you offer any discounts?<\/strong><\/p>\n\n

Yes, we offer discounts for large groups. Our multi-day tours are available at a discounted rate, saving you at least 10% per tour.<\/p>\n\n

Are there any hidden costs, such as credit card fees or booking fees, when booking a tour?<\/strong><\/p>\n\n

No, there are no hidden costs. All fees and taxes are included in the price.<\/p>\n\n

Do you keep my credit card information?<\/strong><\/p>\n\n

No, we do not keep your credit card information. It is processed securely through our payment gateway and not stored by us.<\/p>\n\n

What payment options are available for booking a tour?<\/strong><\/p>\n\n

You can book a tour online and choose from several payment options: credit card, cash on the day of the tour, or bank transfer.<\/p>\n\n

FAQs for Tours<\/mark><\/h3>\n\n

What types of tours do you offer?<\/strong><\/p>\n\n

We offer a variety of tours including guided city tours, nature excursions, cultural experiences, and adventure activities. Check our website for specific options and itineraries.<\/p>\n\n

What is included in the tour price?<\/strong><\/p>\n\n

Typically, the tour price includes transportation, a guide, entrance fees, and sometimes meals. Specific inclusions will be detailed in the tour description.<\/p>\n\n

Do you provide transportation?<\/strong><\/p>\n\n

Yes, we provide transportation for all of our tours. This includes pick-up and drop-off at designated locations, making your experience convenient and hassle-free.<\/p>\n\n

Can I customize my tour?<\/strong><\/p>\n\n

Yes, we offer custom tours for groups. Please contact us to discuss your preferences and we\u2019ll help create a tailored experience.<\/p>\n\n

FAQs for T<\/strong>ransfers <\/mark><\/h3>\n\n

What types of vehicles are available for airport transfers?<\/strong><\/p>\n\n

We offer a range of vehicles, including sedans, SUVs, Mini Vans and Bus, to accommodate individuals and groups.<\/p>\n\n

How much does an airport transfer cost?<\/strong><\/p>\n\n

Prices vary based on the distance to your destination and the type of vehicle.<\/p>\n\n

Will I be met at the airport?<\/strong><\/p>\n\n

Yes, our drivers will meet you at the arrivals area with a sign displaying your name<\/p>\n\n

What if my flight is delayed?<\/strong><\/p>\n\n

We monitor flight arrivals to adjust your pickup time accordingly at no extra charge.. Please provide your flight details when booking.<\/p>\n\n

What areas do you serve?<\/strong><\/p>\n\n

Our transportation services are available on Viti Levu, Fi<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FAQ’s Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us. Frequently Asked Questions Can I request a […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2955","page","type-page","status-publish","hentry","travel-monster-post","no-post-thumbnail","latest_post"],"_links":{"self":[{"href":"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-json\/wp\/v2\/pages\/2955","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-json\/wp\/v2\/comments?post=2955"}],"version-history":[{"count":11,"href":"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-json\/wp\/v2\/pages\/2955\/revisions"}],"predecessor-version":[{"id":8604,"href":"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-json\/wp\/v2\/pages\/2955\/revisions\/8604"}],"wp:attachment":[{"href":"https:\/\/fijivalentinetours.com\/tours\/fiji\/wp-json\/wp\/v2\/media?parent=2955"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}